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Email Security - Spam and virus blocking service

  • Full administrator controls for the IT manager
  • Easy to use basic controls for the client that wants to "set and forget"
  • Protect your staff from unwanted emails
  • No local PC or server configuration changes required
  • No software to download or keep updated
  • No network maintenance or local support issues
  • Everything is handled online before the messages get to your mailbox or server

Toucan Internet LLP has teamed up with world leading provider MessageLabs to provide email security services. This is a full business class provision with a master administrator control centre - ClientNet and individual user control quarantine with approved & blocked senders lists - Spam Manager.

Message Labs - ClientNet Opening ScreenWhilst the administrator has access to many facets of the system for complex reporting, user management, approved/blocked sender lists plus the routine overview, he may choose to just accept the default setting and only visit the ClientNet to see how it's performing or if he wants to release an email that has been blocked because it contains a virus.

For all support needs on this service there is a support system through the ClientNet control centre. Plus full training either via a web conferencing facility or as pre recorded ''system walkthroughs' available through the control centre. MessageLabs offer extensive support documentation on every facet of the system.

Users use Spam Manager to check the quarantine area for blocked messages.

More introductary information on this service can be seen in the two downloadable PDF documents.

Email anti-Spam services.
EAS_Service_Datasheet_a4Toucan.pdf 210KB PDF Icon

Email anti-virus services
EAV_Service_Datasheet_a4Toucan.pdf PDF Icon

Full operational information on Spam Manager for the user and administrator:

For comprehensive details of the Spam Manager user interface see the Spam Manager User Guide
spam_manager_user_guide__english__5.pdf PDF download icon

For administrators functions see the Spam Manager Quarantine Administrator's Guide
spam_manager_quarantine_admin_guide__english__5.pdf PDF download icon

Service Costs including:

  • Administrator control via ClientNet
  • Multiple domains
  • Reporting including automated customisable text and PDF reports
  • User Control of quarantined mail and approved/blocked senders lists in Spam Manager

First User - £4.95 per month
Second User - £3.95 per month
Third to 100 users - £3.50 each per month

Summary of Terms and conditions:

Minimum contracted term is 24 months payable annually in advance.
Termination of services requires 90 day's notice.
Setup fee £30.00 per domain
Should you want to come out of the system, there is an admin fee of £30 per domain to cover the administration and reconfiguration costs.

Users defined:

A system user is ‘person, mailbox or machine that at least sends/receives email’.
Aliases and redundant receiving addresses are not counted as users.
Users need not be domain specific, i.e. one user may have a number of addresses across a number of domains

User examples:

Example 1:
One domain
One POP3 Box
One Physical User
Cost: 1 Licence
Example 2:
One domain
3 POP3 Boxes
Two Physical User
Cost: 2 Licences
Example 3:
Four domains
2 POP3 Boxes
One Physical User
Cost: 1 Licence
Example 4:
One domains
1 POP3 Box
Eight Physical Users
Cost: 8 Licences

All provision is subject to our published prevailing terms and conditions and we reserve the right to vary these without notice.

For more information or to order these services please contact us >>>

................ still not sure? Ask us about a 14 day trail - you just pay the £30 set up fee.