When your web services were established if you were self maintaining then you would have been sent an ftp Username and Password. This enables you to access your webspace and post your website.
The choice of ftp client is entirely yours. The example below details ftp access using WS FTP.
The details you are require to enter are:Profile:
Toucan InternetHost Address:
Usually either 18.104.22.168 or your domain name or 'ftp.'yourdomain name.
This will be advised to you when the services are established.
Leave this set to automatically detect.
This is the username supplied when services were established.
Also supplied when services were established.
If you have the option set the transfer method to Passive.