FTP access to your webspace

FTP help image

When your web services were established if you were self maintaining then you would have been sent an ftp Username and Password. This enables you to access your webspace and post your website.

The choice of ftp client is entirely yours. The example below details ftp access using WS FTP.


The details you are require to enter are:


Toucan Internet

Host Address:

Usually either or your domain name or 'ftp.'yourdomain name. 
This will be advised to you when the services are established.

Host Type:
Leave this set to automatically detect.

Your User ID:

This is the username supplied when services were established.

Your Password:

Also supplied when services were established.


If you have the option set the transfer method to Passive.


Contact us now

  • Telephone: 01279 871694
  • Email:
  • Address:
    PO Box 5206,
    Bishop's Stortford,
    CM22 6RU